Refunding a train ticket (Travel outside of UK)
For information on changes and refunds due to COVID and travel restrictions please view this article.
Searching for information covering ticket refunds for UK trains? - click here.
General information about refunds
- Whether your ticket is refundable depends on the ticket type. It's quick and easy to check in My Bookings or within our App under 'My Tickets'
- If your ticket is refundable we will present the refund fee alongside the ticket. It's then up to you whether you want to proceed or give it a miss.
- Please note that cancellation is only possible from a Trainline account. If you do not have one you can Register here.
Learn more about refund terms for each carrier
France - including SNCF
Germany - Deutsche Bahn
Italy - including Trenitalia
Spain - including Renfe
All other European carriers
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