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Categories
Ticket refunds and changes
Train times, delays and disruptions
Onboard, seating and at the station
Getting your ticket
Account and payments
Ticket types and prices
Optional extras
UK Season tickets
Help with a Business Account
Digital Railcards
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Train times, delays and disruptions
Train times, delays and disruptions
Live train tracking and disruption information
Refund for a train that was cancelled
My UK train was delayed. Can I claim compensation?
Do I get a ticket for the part of my journey that is by bus or tube?
Do I have enough time to transfer between trains?
Mobile Tickets: Alternative routes involving the London Underground
My European train was delayed. Can I claim compensation?
What happens if I miss my connection due to a delay?
