Exchanging a train ticket (Travel outside of UK)
For information on changes and refunds due to COVID and travel restrictions please view this article.
Searching for information covering ticket changes for UK trains? - click here.
General information about exchanges
- Whether your ticket is exchangeable and whether fees may apply depends on the ticket booked and the relevant rail provider.
- The departure and destination stations cannot be changed, only the departure time and the travel date.
- Tickets should be changed before the original departure date.
- If your ticket allows for an exchange then you can do this on our website in My Bookings or within our App under 'My Tickets'
Learn more about exchange terms for each carrier
France - including SNCF
Germany - Deutsche Bahn
Italy - including Trenitalia
Spain - including Renfe
All other European carriers
Did you find it helpful?Send feedback