Can I change the name on the ticket?
- If you're travelling with WESTbahn, they do not require a named person to travel and don't display a name on the ticket.
- If you're travelling with Renfe and have a ticket under the Premium fare, we can change the name on your ticket. You must contact us through this form. (Please note this doesn’t apply to Renfe-SNCF trains)
- If you're travelling with Trenitalia, the following types of tickets are not nominative, so they can be used by another person : Frecciarossa (FR), Frecciargento (FA), Frecciabianca (FB), Intercity (IC) and Eurocity (EC) between Italy and Switzerland (trips aboard Thello are not included). The rest of the tickets are strictly nominative and, unfortunately, they cannot be used by another person nor can the personal details of the passengers be modified.
- If you're travelling with OUIGO or Italo - It is possible to change the name on your ticket for a fee, you will need to go to the carrier’s website to do so.
If your passport or ID is in your maiden name but your ticket is in your married name, just bring a copy of your marriage certificate with you when you travel. There’s no need to make any changes to your booking or let us know in advance.
If someone else would like to travel, they'll need to book a new ticket.
If you are just looking to book a ticket for someone else please visit our How do I buy a ticket for someone else? help page.
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