Following the news that Companjon are in the process of ceasing operations, your policy remains valid, and the insurer is still regulated and required to honour all valid claims. You can continue to rely on your coverage as usual.



Trip Cover offers you compensation for financial loss related to your booking due to specific unforeseen events or in cases of accidental damage or theft of your personal belongings during your journey. This coverage is available for purchase on eligible fares.


How to submit your claim ?


If your ticket is covered by Trip Cover, you can submit your claim by following these steps:


  1. Find Your Membership Certificate Email - Locate the email you received from Companjon after completing your purchase. This email contains important details, including a link to the Online Claims Portal. 
  2. Access the Online Claims Portal - Click the link provided in the email to open the Online Claims Portal, then log in to your account. 
  3. Submit Your Claim - Follow the on-screen instructions within the portal to complete and submit your claim. 


If you’re unable to locate your Membership Certificate or need further assistance, please contact Companjon at customer@companjon.com.


For additional details, feel free to visit the dedicated help page.