Why does my journey have Multiple Tickets?
If your journey requires two tickets to complete it, it will be classed as a ‘Multiple Ticket’ journey.
If we didn’t issue you two tickets for the journey, you would have to split the journey in two, and purchase tickets for two separate journeys.
A Multiple Ticket journey does not mean you are making additional changes. You would make the same number of changes if you booked this journey as two separate journeys. You can find a detailed breakdown in your Journey Tracker of your journey.
How flexible are Multiple Tickets?
It depends on what type of tickets make up your journey. If it includes at least one Advance Single fare, then you’ll need to take the train you selected. If the Multiple Tickets are made up of flexible fares (Anytime, Off-Peak or Super Off-Peak) then you may be able to take different trains.
Is it legit?
Absolutely! You’re buying normal tickets, just for one journey, instead of splitting it into two separate journeys
Can I use railcards?
Absolutely! Just add them as normal when you search to get cheaper prices.
Can I still reserve a seat?
Yes, if a train operator offers seat reservations, then we’ll do our best to reserve one for you.
In rare cases, you may only be able to reserve a seat for part of your journey. Check your ticket for seat-specific info.
Can I claim delay repay?
Multifare journeys are eligible for delay repay, if they meet the required conditions. See this page for more detail on how to claim for delay repay.
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