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Ticket refunds and changes
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Categories
Ticket refunds and changes
Train times, delays and disruptions
Onboard, seating and at the station
Getting your ticket
Account and payments
Ticket types and prices
Optional extras
UK Season tickets
Managing your UK Business Dashboard
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Ticket refunds and changes
Ticket refunds and changes
Making changes and refunds due to Coronavirus travel restrictions
Refunding a UK train ticket
Changing a UK train ticket
Refunding a train ticket (Travel outside of UK)
Exchanging a train ticket (Travel outside of UK)
Can part of a ticket be refunded?
Can I change the name on the ticket?
Do I need to return my tickets to get my refund?
When will I get my refund?
How to return your tickets
I want to change my train, do I need to tell you?
Which sort of ticket can I change my Advance ticket to?
Tiered refund and exchange fees
