NEW Exchanging a train ticket (Travel outside of UK)
Quick changes – for direct access to changes and refunds for a particular booking, find your confirmation email and click ‘Manage booking’. Can't find the email? Search your inbox for an email from firstname.lastname@example.org.
If you have an account, login to view all your bookings in one place.
General information about exchanges
- Whether your ticket is exchangeable and whether fees may apply depends on the ticket booked and the relevant rail provider.
- The departure and destination stations cannot be changed, only the departure time and the travel date.
- Tickets should be changed before the original departure date.
Learn more about exchange terms for each carrier
France - including SNCF
Germany - Deutsche Bahn
Italy - including Trenitalia
Spain - including Renfe
All other European carriers
Searching for information covering ticket changes for UK trains? - click here
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