How do I collect tickets from a self-service ticket machine?
Your tickets will be available to collect from a self-service ticket machine or station ticket office within 15 minutes of making your booking. They can be collected at any time, but you’ll need to make sure you have them with you before you travel.
If you choose to collect your ticket at the station, the delivery fee is £1.00.
For some bookings you'll need to use the card you paid with to collect your tickets.
You can collect your tickets from any UK station with a collection machine, it doesn’t have to be the station you’re travelling from. Search for your preferred station below.
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You can also pick up tickets from the station ticket office, to find out available station facilities, see our list here.
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