Train Operators compensation form for delays
Compensations can only be processed by the train operator that you travelled with, not where you purchased your ticket.
Compensations below are all based on a single ticket. Return tickets are half or compensated for your affected journey. For more in-depth information and to claim compensation go direct to Train Operators (TOC) website by clicking on the TOC below.
Compensation amount for single tickets
| Click on the link below | 15 - 29 Mins | 30 - 59 Mins | 60 - 119 Mins | 120 + Mins |
| 25% | 50% | 100% | 100% | |
| N/A | 50% | 100% | 100% | |
| 25% | 50% | 100% | 100% | |
| N/A | 50% | 100% | 100% | |
| 25% | 50% | 100% | 100% | |
| 25% | 50% | 100% | 100% | |
| N/A | N/A | 50% | 75% | |
| 25% | 50% | 100% | 100% | |
| 25% | 50% | 100% | 100% | |
| 25% | 50% | 100% | 100% | |
| N/A | 50% | 100% | 100% | |
| N/A | 50% | 100% | 100% | |
| 25% | 50% | 100% | 100% | |
| N/A | 100% | 100% | 100% | |
| 25% | 50% | 100% | 100% | |
| N/A | 50% | 100% | 100% | |
| 25% | 50% | 100% | 100% | |
| 25% | 50% | 100% | 100% | |
| 25% | 50% | 100% | 100% | |
| 25% | 50% | 100% | 100% | |
| 25% | 50% | 100% | 100% | |
| 25% | 50% | 100% | 100% | |
| 25% | 50% | 100% | 100% |
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