Book a ticket
  • English
    • English
    • French
    • German
    • Italian
    • Spanish
Book a ticket

Browse Help by Category

  • Ticket refunds and changes
  • Train times, delays and disruptions
  • Onboard, seating and at the station
  • Getting your ticket
  • Account and payments
  • Ticket types and prices
  • Optional extras
  • UK Season tickets
  • Help with a Business Account
  • Digital Railcards

Categories

  • Ticket refunds and changes
  • Train times, delays and disruptions
  • Onboard, seating and at the station
  • Getting your ticket
  • Account and payments
  • Ticket types and prices
  • Optional extras
  • UK Season tickets
  • Help with a Business Account
  • Digital Railcards
  1. Home
  2. Account and payments

How do I change my personal details?

Change email address

From the app (only on iOS):

  1. Click the Account tab
  2. Then change email address

From our website:

  1. login and click on My Account
  2. Then Login & Security
Change personal Details

Just married or moved house and need to update your personal details? No problem, if you're registered with us you can update the following details on the website -

  • You name
  • Password
  • Saved Passengers
  • Contact preferences
  • Delete an existing payment card

Simply go to the website, login and click on My Account, then click on the icon at the top right of the screen.From here select the details you want to update from the left hand side.



Related Articles

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
    • About Trainline
    • News
    • Investors
    • Careers
    • Trainline Partner Solutions
    • Affiliates
    • Terms and conditions
    • Privacy/Cookies
    • Modern Slavery Act (UK)
    Help and useful information
    • Help
    • Ticket refunds and changes
    • Getting your ticket
    • Delays and disruption
    • Delay repay
    • Travel assistance
    • Airport transfers
    • Off-Peak train times
    • Mobile apps
    • Deals and offers
    • Advance train tickets
    • Popular train journeys
    • Day Trips
    • Railcards
    • Mobile Tickets
    • Sleeper trains (UK only)
    • Weekly Season Tickets
    • Monthly Season Tickets
    • Annual Season Tickets
    Train and bus companies
    • European train companies
    • Lumo
    • Avanti West Coast
    • LNER
    • GWR
    • ScotRail
    • Gatwick Express
    • Stansted Express
    • Leonardo Express
    • Malpensa Express
    • OUIGO
    • Westbahn
    • TGV
    • Italo
    • AVLO
    • FlixTrain
    • BlaBlaCar Bus
    • Flixbus
    • National Express
    Train journeys in the UK
    • London to Manchester
    • Leeds to London
    • London to Birmingham
    • London to Newcastle
    • Manchester to London
    • Edinburgh to London
    • London to Liverpool
    • Glasgow to Manchester
    • Manchester to Glasgow
    • Glasgow to Liverpool
    • Birmingham to Glasgow
    • Glasgow to Leeds
    • York to London
    • London to Edinburgh
    • London to Brighton
    • Glasgow to London
    • Cardiff to London
    • Bristol to London
    • Newcastle to London
    • Edinburgh to Manchester
    • London to Norwich
    Trains and buses in Europe
    • EU train times
    • London to Brussels
    • London to Amsterdam
    • Paris to Lyon
    • Rome to Milan
    • Paris to Milan
    • Alicante to Madrid
    • Rome to Florence
    • Valencia to Madrid
    • London to Barcelona
    • London to Madrid
    • Barcelona to Valencia
    • Rome to Venice
    • London to Rome
    • Rome to Naples
    • London to Amsterdam Centraal
    • Malaga to Madrid
    • Madrid to Barcelona
    • Milan to Venice
    Top destinations
    • EU Destinations
    • Trains to London
    • Trains to Manchester
    • Trains to Birmingham
    • Trains to Leeds
    • Trains to Edinburgh
    • Trains to Glasgow
    • Trains to Heathrow Airport
    • Trains to Gatwick Airport
    • Trains to Stansted
    • Trains to France
    • Trains to Paris
    • Trains to Amsterdam
    • Trains to Disneyland Paris
    • Trains to Brussels
    Stations
    • UK train stations
    • European train stations
    • London Paddington
    • Barcelona Sants
    • Birmingham New Street
    • Milan Central Station
    • Edinburgh Waverley
    • London Euston
    • London Kings Cross
    • London Gatwick
    • Paris Gare du Nord
    • Amsterdam Centraal
    facebooktwitter
    PayPal Apple Pay Google Pay National Rail Accredited

    Copyright ©  Trainline.com Limited and its affiliated companies. All rights reserved.

    Trainline.com Limited is registered in England and Wales. Company No. 3846791. Registered address: 3rd floor, 120 Holborn, London EC1N 2TD, United Kingdom. VAT number: 791 7261 06.

    Article views count