When can I use a Two Together Railcard?
You can use your Two Together Railcard to buy discounted tickets for travel:
From 09:30 Monday to Friday, and
At any time on weekends and public holidays.
The Railcard can’t be used before 09:30 on weekdays (morning peak times).
Who can use a Two Together Railcard?
Anyone aged 16 or over can use a Two Together Railcard.
You don’t need to be a couple — it’s perfect for friends, family members, flatmates, or colleagues who regularly travel together.
Can I travel alone with a Two Together Railcard?
No.
Both named cardholders must travel together for the entire journey.
If you travel alone, your discounted ticket won’t be valid.
Can both people show the Railcard on their phones?
Not at the moment.
The Railcard is linked to the email address used to buy it and can only be shown in that Trainline account.
But that’s okay — since you both need to travel together, only one person needs to show it when your tickets are checked.
Viewing your Digital Railcard
Digital Railcards live in the Trainline app.
You can access them on any compatible device logged in with the same email address used for purchase.
Device requirements
iOS 13.4 or above
Android 5.0 (Lollipop) or above
There are no download codes or device limits.
Can’t find your Railcard in the app?
Log in to the Trainline app with the same email address you used to buy it.
Go to the Account tab → Your Railcards.
Tap Download Railcard to add it to your device.
Buying a Railcard for someone else
The photo must show the person using the Railcard.
The Railcard will only appear in the app when logged in with the email used to buy it.
To move it to a different email, please contact us for help.
Refunds
You can request a refund within 14 days of purchase, as long as the Railcard hasn’t been used to buy discounted tickets.
Contact us to request a refund.
Once a Railcard has been downloaded, it can’t be refunded.