Cancel for Any Reason - Companjon

 If your ticket is cover with Cancel for Any Reason, you can submit your claim by following the steps below during the coverage period specified on your Membership Certificate. Please note that after this period, it will no longer be possible to submit a claim.

1. Registered bookings: Access to your booking directly from My tickets sections of your Trainline account
   Guest bookings: Access your booking directly via the Manage booking button in your confirmation email from Trainline.
2. Click on Cancel with Cancel for Any reason
3. You will receive an email from Companjon confirming the details of your insurance, along with instructions to follow in the event of a claim.

If your booking includes multiple journeys, you will need to cancel them separately

If you do not receive a response, you can contact them directly.

For more information, feel free to visit the dedicated help page.