How to make a claim with your insurance
Trainline offers two types of insurance: Trainline Protect Travel Insurance (provided by ERGO) and Cancel for Any Reason (provided by Companjon). The process for making a claim depends on the insurance you selected at the time of booking.
If you're unsure which insurance you chose, please check your email; they should have sent you a confirmation on the day of your booking.
| To make a claim with Cancel for Any Reason |  |
| To make a claim with Trainline Protect Travel Insurance |  |
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