Eurail Pass
What is a Eurail Pass?
Please note: the Eurail Pass is only open to non-European citizens and residents. However, if you are a European citizen or a non-European with official legal residency in a European country, you can use the Interrail Pass as an alternative.
What Eurail Passes are available?
Eurail Global Pass:
With the Eurail Global Pass, you can enjoy unlimited travel across 33 European countries by train and ferry.
You can visit our dedicated page for more information.
Eurail One Country Pass
The Eurail One Country Pass is available to purchase for travel within one European country.
You can visit our dedicated page for more information.
How can I activate my pass?
You need to activate your Eurail Pass within 11 months of the issue date.
Can I refund my Eurail Pass?
To request a refund, please contact us and make sure to comply with the conditions specified below:
The refund request must be submitted no later than six months from the last possible activation date indicated on your mobile Pass. You have 11 months to activate your pass.
For example, if you need to activate your Pass by January 1st, then you can request a cancellation up to 6 months later, in this case, up to July 1 of the same year.
Refund requests can only be granted for non-activated mobile Passes – the Pass is considered activated if the first and last day of validity is defined. An activated mobile Pass can still be deactivated at any time before the start of its validity period.
The pass must be un-activated using the Eurail App.
Do I need to make a seat reservation?
Regional trains:
You don’t need a seats reservation on regional trains, your pass will allow you to board on the train without.
High-speed and sleeper trains:
You will need to book this directly with Eurail which will be an additional cost to your pass. Please find out more information on booking seats here, alternatively, you can book seats via the Eurail App where your pass is located.
Having issues making a seat reservation?
If you are wanting to travel on a particular service, we recommend carrying out the following steps:
- If possible, check the Eurail website/App at an off-peak time to avoid the traffic from other people attempting to book seats
- Set your device time to the local time for the country you would like to travel in and reset this back once you have completed your search
- Go to the carrier website to check the journey and book your seat directly with them
- Contact Eurail customer support for further help
If you are flexible with your travel time/date, we recommend searching for a different journey as the current search results could be fully booked.
Can I have a refund on my reservation?
Refund on reservation depends on the carrier, please visit the Eurail page for full details.
If you are entitled to a refund, this can be requested by logging in to view your pass on the Eurail website or App.
The request for a refund can be located at the bottom of the overview box. You may need to carry out further steps if you have received a paper reservation.
I made a mistake on my Eurail Pass
Passengers details:
If you need to amend your passenger details and your Pass has not been activated, you will need to contact us and provide the correct information.
Please note: Only the country of residence can be changed after the Pass has been activated, by contacting us.
Incorrect pass type:
If you purchased the wrong Eurail Pass, you will need to contact us to check if you are eligible to refund.
My train has been affected by disruptions
If your travel plans has been impacted by disruptions, please contact us so we can find you the best solution depending on the disruption and whether your pass has been used.
Train delayed: You might be entitled to delay repay compensation. Please complete the webform here and Eurail will be in touch with you directly to resolve.
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