Quick refunds – for direct access to refunds and exchanges for a particular booking, find your confirmation email and click ‘Manage booking’.  Can't find the email? Search your inbox for an email from auto-confirm@info.thetrainline.com.

If you have an account, login to view all your bookings in one place.


Learn about refund terms for each carrier


Searching for information covering ticket refunds for UK trains? - click here