Using a Two Together Railcard
When can I use a Two Together Railcard?
A Two Together Railcard can be used to buy discounted tickets for travel from 09:30 Mondays to Fridays, and at any time on Saturdays, Sundays and Public Holidays. The only time you can't use your Two Together Railcard is at morning peak times, i.e. before 09:30 Monday to Friday.
Who can use a Two Together Railcard?
Anyone aged 16+ can use a Two Together Railcard – the only requirement is that you must travel together with the other cardholder for the discount to apply. Although it's often thought of as a 'couples Railcard', it's also great for friends, family members, flatmates or colleagues who regularly travel together.
Can you travel alone with a Two Together Railcard?
No, you cannot travel alone with the Two Together Railcard – you must travel with the second named adult on your Railcard. The two named cardholders must travel together for the entire journey for the discounted tickets to remain valid.
Can the Railcard be shown on both travellers devices?
The Railcard is associated to only the email address it was purchased under and so it can be shown on any trainline app that is logged in with that email address - you can log into more than one device with the same email address.
The Railcard can not be shown on the other cardholders account, but we hope that doesn’t matter as you both need to travel together anyway.
Digital Railcards live on our app
Digital Railcards are added to your Trainline account, so you can access them on any compatible device you travel with. Please be aware that the minimum Operating System (OS) your Railcard would be available on is iOS 13.4 and above or Lollipop on Android. There are no device limits or download codes needed.
I bought a Railcard on Trainline, but now I can’t find it in the app.
To view your Railcard in the app, you'll need to first log in to your account with the same email address you purchased with. After logging in, navigate to the Account tab and tap on "Your Railcards" to bring up the list of Railcards you've purchased. Then tap on "Download Railcard" to download it to your device.
I bought a Railcard for someone else
The Digital Railcard photo must be that of the persons who are going to use it for travel. The Railcard will only show in the App if logged in with the same email address as purchased. To move the Railcard to a different email address entirely then please contact us.
I no longer want the Digital Railcard
Railcards can be refunded within 14 days of purchase as long as they haven’t been used to buy discounted tickets. Please contact us to request a refund.
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