Buying a Digital Railcard
Types of Digital Railcard with Trainline
You can now buy the following digital Railcards with us and store them directly in your Trainline app.
Railcards by age
Age-based Railcards are great for students, young professionals and seniors.
Railcards by Group
Railcards are great for friends, couples and family members. You don't need to be related or in a relationship to use them. They're a good option for anyone aged 31-59 who doesn't qualify for an age-based Railcard and also offer discounts on child fares.
Railcard by region
Lets you explore the Network Railcard area — 16 counties across the South East, including London — for 1/3 less.
Please note that the Disabled Persons Railcard and Veterans Railcard are not available to buy digitally with us. We are currently working on the ability to verify eligibility. If you already have this type of Railcard you can still buy discounted train tickets through trainline.
Make sure you have a compatible device
Can I buy more than one Railcard?
You can have more than one Railcard, but for now you’ll have to buy them in separate transactions.
I no longer want the Digital Railcard
Railcards can be refunded within 14 days of purchase as long as they haven’t been used to buy discounted tickets. Please contact us to request a refund.
Viewing Digital Railcard in app
Can one railcard be shown on multiple devices?
The Railcard is associated to only the email address it was purchased under and so it can be shown on any trainline app that is logged in with that email address - you can log into more than one device with the same email address.
Two Together Railcard and Family & Friends Railcard both have more than one cardholder, however the Railcard is still associated to only the purchasing email address and so can only viewed through that one login.
I bought a Railcard on Trainline, but now I can’t find it in the app.
To view your Railcard in the app, you'll need to first log in to your account with the same email address you purchased with. After logging in, navigate to the Account tab and tap on "Your Railcards" to bring up the list of Railcards you've purchased. Then tap on "Download Railcard" to download it to your device.
I bought a Railcard for someone else
The Digital Railcard photo must be that of the persons who are going to use it for travel. The Railcard will only show in the app if logged in with the same email address as purchased. To move the Railcard to a different email address entirely then please contact us.
Using the Digital Railcard for travel
Can I buy a Railcard and apply the discount within the same booking?
Not at the moment, but we’re working on it. For now, you can buy your Railcard in one transaction and then book your train tickets straight afterwards in a separate transaction. To apply the discount, select the Railcard manually from the search screen.
Can I apply more than one Railcard to my booking?
Yes, but only up to the same number of passengers on the booking. You can use any Railcards in combination with each other. Whether the discount is applied or not depends on the ticket type you select.
Some Railcards will offer discounts for the people you’re travelling with too, so you may only need one Railcard between you.
How do I apply a Railcard discount?
- Select where you’re travelling from and to and the date and time you'd like to travel.
- Add your passengers and their relevant Railcards.
- Select ‘Get times & tickets’. If you're eligible for a discount, it will automatically be applied to your search results.
Why wasn’t my Railcard discount applied?
- The Railcard does not apply to the route you’re travelling on.
- For example, the Network Railcard is only valid for journeys in the South East of England.
- Railcards are not valid on European journeys (including Eurostar).
- If your Railcard discount only applies to Off-Peak travel, but you’re searching for journey that departs during peak times.
- The Network Railcard doesn’t offer discount on Advance tickets.
To see the full list of ticket types where a Railcard discount is not valid, click here.
Can I apply a Railcard discount retrospectively?
No. Please double check your Railcard discount has been applied before booking your tickets.
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