If your Season ticket becomes damaged, illegible or stops working at the barrier you can get it replaced free of charge in just a few easy steps. 
  1. Go to my account
  2. Go to the ticket in 'My Season tickets' and select 'Replace'
  3. Fill in, print and return the form to:
                Trainline Seasons tickets
                PO Box 23971
                EH3 5DA
In order to replace your Season ticket, we require the original back, so we recommend recorded delivery.