My season ticket isn’t working.
If your season ticket becomes damaged, illegible or stops working at the barrier you can get it replaced free of charge in just a few easy steps.
- Go to my account
- Go to the ticket in 'My Season tickets' and select 'Replace'
- Fill in, print and return the form to:
Trainline Seasons Tickets
PO Box 23971
In order to replace your season ticket, we require the original back, so we recommend recorded delivery.
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