To print your Eurostar tickets you’ll need your reference number, which can be found in your booking confirmation email. If you’ve lost the email, don’t worry, you can easily find your reference number in My booking/My account on our website or our app.


Where you print your Eurostar tickets depends on where your trip is departing from. But, whichever station you’re catching the Eurostar from, you’ll need to make sure you’ve printed your tickets at least 45 minutes beforehand - this gives you time to check in and board the train. You’ll also need your ID to check in.

Departures from Lille or Marne-la-Vallée

  1. At the station, head to an SNCF self-service ticket machine and follow the instructions on the screen for collecting tickets.
  2. Enter your booking reference number and confirm.
  3. Make sure you collect all your tickets, as you can only print them once.

Departures from Brussels

  1. Either go to the Railtours office in the Eurostar concourse, or use the Eurostar self-service ticket machines.
  2. Have your ID and your booking reference handy.
  3. Make sure you collect all your tickets, as you can only print them once.

Departures from all other Eurostar stations (London St Pancras International, Calais etc)

  1. Head to the Eurostar check-in area and find a self-service ticket machine.
  2. Follow the instructions on the screen and enter your booking reference.
  3. Make sure you collect all your tickets, as you can only print them once.

You don’t need your payment card to collect your tickets, so there’s no need to insert it into the machine or show it to staff. If you’re having any problems with printing your tickets from a machine, or you’d just prefer to do things in person, you can have them printed by staff at the Eurostar ticket desks. But, be aware that you might wait in line for a while.