Accessing your booking online
Not sure if you have an account?
Quick access – the simplest way to view a booking and check for refund or change options is to find your confirmation email and click ‘Manage booking’.
Already have an account?
You might have an account but weren't logged in at time of booking and so can't see the journey online. If this is the case, find your booking confirmation email and click on 'Login to manage your booking'. This links the booking to your account.
Can't find the booking confirmation email? Search your inbox for an email from firstname.lastname@example.org.
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